While trying to install Sitecore Commerce 8.2.1 if you receive this error it is due to your configuration. The Sitecore Commerce Engine is trying to make a request for its configuration in the Sitecore Experience Platform but can’t.
"@odata.context":"http://localhost:5000/CommerceOps/$metadata#Commands/$entity",
"@odata.type":"#Sitecore.Commerce.Core.Commands.InitializeEnvironmentCommand",
"Id":"574a1dc409094c4da1b02094fe75b4d7",
"ResponseCode":"Error",
"Messages":[
{
"MessageDate":"2017-01-28T20:31:22.7325275Z",
"Code":"Error",
"Text":"Management.block.getitemsbypath: One or more errors occurred.",
"CommerceTermKey":"Exception"
},
{
"MessageDate":"2017-01-28T20:31:22.7355488Z",
"Code":"Error",
"Text":"Currency set '{4B494292-598E-4A61-A156-D7501F7953ED}' was not found.",
"CommerceTermKey":"CurrencySetNotFound"
}
],
"Models":[
],
"ActionUrl":null
Check some of these things:
- Review the log file located in the commerce engines website log folder. It will give you further insights into the root cause.
- Make sure all your Commerce Engine configuration files reflect your setup. Review this documentation for further details: http://commercesdn.sitecore.net/SitecoreCommerce/DeploymentGuide/en-us/index.html#Concepts/c_M_ChangesToDefaultSettings.html
- If you’ve made changes to the config files in Visual Studio, make sure they are deployed to the website.
- If you’ve made changes to the config make sure you have re-bootstrapped the commerce engine to pull the changes into the global database. Also make sure you have restarted the app pool to flush caches.
- Check you have enabled https with a valid certificate for the Sitecore CMS.
- Check your unicorn sync worked correctly – there have been instances where incorrect module versions have been installed causing the sync to fail when lead to this issue.
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